It was a multimillion-dollar client/server implementation project, complete with high-priced consultants, new hardware, increased bandwidth and eventual deployment to 16,000 worldwide users. With 300...
Computer Associates regional VP Henry Crouse kicked in his office door to commemorate the loss of a $680,000 software sale.Some salespeople would find Crouses...
Analytics software developers Informatica Corp. and Broadbase Software Inc. are looking to make their customers more efficient through new applications that perform even richer...
POCKET PCsIn developing its handheld operating systems, Microsoft has consistently chosen to err on the side of complexity in deciding which applications to include...
The El Pollo Loco restaurant chain, best known for its quick-service chicken burritos, needed a little quick service itself on some new financial applications....
Times are Tough All OverWhat do Larry Ellison and out-of-work dot-commers have in common? Housing problems. A report released last week by the Rosen...
The upstart voice application companies gunning for the enterprise and the service provider market have had one unified mantra: Become the Microsoft of voice....
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...